Legal
PRIVACY POLICY
Last updated: May 2026
1. Who We Are
The Fit Project ("we", "us", "our") is a personal training studio based at 316 Victoria Street, Brunswick VIC 3056, Australia. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number and address
- Date of birth and emergency contact details
- Health and fitness information you provide (injuries, conditions, goals)
- Payment and billing information (processed via secure third-party providers)
- Technical data such as IP address and device information when you use our website
3. How We Use Your Information
We use personal information to:
- Deliver training services and manage your membership
- Communicate with you about bookings, schedule changes and updates
- Process payments and maintain accounting records
- Improve our services and website experience
- Comply with legal and regulatory obligations
4. Disclosure Of Information
We do not sell your personal information. We may share information with trusted service providers (booking platforms, payment processors, email services) strictly to deliver our services, or where required by Australian law.
5. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. Data is stored on secure platforms with industry standard encryption and access controls.
6. Cookies & Analytics
Our website uses cookies and analytics tools to understand usage patterns and improve user experience. You can disable cookies in your browser settings.
7. Access & Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. Contact us at support@thefitproject.net.au.
8. Complaints
If you believe we have breached the Australian Privacy Principles, contact us at support@thefitproject.net.au or 0401 656 701. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Contact Us
The Fit Project Brunswick
316 Victoria Street, Brunswick VIC 3056
Email: support@thefitproject.net.au
Phone: 0401 656 701